Site is down

Incident Report for PhoneBurner

Resolved

Site is fully restored. We will continue to monitor.
Posted May 13, 2024 - 17:17 PDT

Monitoring

Site is recovered with some indications of degraded performance. The team is still researching and monitoring.
Posted May 13, 2024 - 16:51 PDT

Update

Site is recovering as instances are restored.
Posted May 13, 2024 - 16:33 PDT

Identified

We have identified the db instances in the cluster and are fixing.
Posted May 13, 2024 - 16:29 PDT

Investigating

We are experiencing issues the site. The team is researching.
Posted May 13, 2024 - 16:23 PDT
This incident affected: Website, Dialer, API, and SMS.
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