All Systems Operational

About This Site

PhoneBurner is committed to providing the best possible service to our clients. In an effort to provide as much transparency as possible, we will be updating this status page to identify known instances of down-time, slowdowns, features not working, and other problems. Going forward, please refer to and subscribe to this page for real-time updates. Thank you for your continued support.

As always, if you are experiencing any issues with PhoneBurner, don't hesitate to get in touch with us at (888) 928-7637 or support@phoneburner.com .

Website Operational
90 days ago
100.0 % uptime
Today
Dialer Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 21, 2019

No incidents reported today.

Nov 20, 2019

No incidents reported.

Nov 19, 2019
Resolved - This incident has been resolved.
Nov 19, 20:39 PST
Update - The degraded call quality earlier today was identified to be an issue with performance with the related servers and some new software components on them. The issue has been fixed and performance has been restored. We apologize for any inconvenience.
Nov 19, 20:38 PST
Update - While the call quality issues have been resolved, some users are experiencing intermittent delay when connecting to dial sessions and between calls. We are actively investigating and will update as soon as we have more information. Restarting your dial session may help relieve issues in the short term. We apologize for the inconvenience.
Nov 19, 16:46 PST
Monitoring - The issues with call quality is currently resolved. We are monitoring the situation closely. You may need to start a new dial session. Please contact our support team if you continue to experience issues after a restart. Thanks for your patience and we apologize for the inconvenience.
Nov 19, 14:29 PST
Investigating - We are currently experiencing call quality issues. We're investigating.
Nov 19, 12:59 PST
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.