Slow site speed

Incident Report for PhoneBurner

Resolved

While still under heavy load, the system is operational and site speeds have improved.

Posted Feb 01, 2018 - 08:59 PST

Update

We've identified areas impacting performance and are resolving. Site speed is continuing to improve and is returning to normal levels. We are still monitoring and will update again shortly.

Posted Feb 01, 2018 - 08:21 PST

Monitoring

We are monitoring abnormally high load on the website. Some customers could experience intermittent slow site response times. More status updates to come as we monitor and resolve.

Posted Feb 01, 2018 - 07:43 PST